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Mail submissions to the Texas SOS take approximately 10 business days after receipt. In-person submissions at the Austin office can be processed same-day. Rush in-person submission is available as part of our Rush Apostille service.

Yes — but these are recordable documents which means they must first be obtained as certified copies from the county or state agency that issued them. Once you have the certified copy I handle the rest of the process including county authentication and SOS submission.

Over 120 countries that are members of the 1961 Hague Convention accept apostilles including Mexico, the UK, all EU countries, Canada, Australia, and many more. For countries not in the Hague Convention additional authentication from the U.S. State Department is required — I can assist with preparation for this process as well.

If your document needs to be submitted with a translation, the translation must be notarized — specifically I must witness the translator sign the translation. The original document and the notarized translation are submitted together for apostille.

Yes, you can submit directly to the SOS yourself. Where CandaceJ Notary adds value is ensuring your document is prepared and notarized correctly before submission — an incorrect or incomplete notarial certificate is the most common reason apostille requests are rejected, which costs you time and money.

Yes. Texas Senate Bill 2128 authorized Remote Online Notarization effective January 1 2018. Texas was one of the first states to pass RON legislation. All sessions conducted by CandaceJ Notary fully comply with Texas Government Code Chapter 406.

You can be located anywhere in the world. As a Texas-commissioned notary I can notarize documents for signers regardless of their physical location as long as I am located in Texas during the session.

KBA stands for Knowledge-Based Authentication. It is a short quiz using questions drawn from your personal history that only you should know. Texas RON law requires KBA as part of identity proofing. The quiz is powered by Authenticate.com and takes approximately 2 minutes.

Yes. Texas law requires RON sessions to be recorded and retained for a minimum of 5 years. Recordings are stored securely and are only accessible to CandaceJ Notary and authorized parties as required by law.

RON documents notarized under Texas law are legally valid and accepted by courts, government agencies, financial institutions, and most private parties. If you are unsure whether the receiving party accepts RON notarizations, I recommend confirming with them before booking.

Once your session is complete and your digital seal is applied your notarized document is uploaded to your private client portal. You will receive an email notification and can download it immediately.